Contact - Lucca Cycling Club

Contact

We love talking tactics — especially yours.

Definitely not. Whether you're a seasoned cyclist or brand new to the sport, we welcome you with open arms. Keep in mind that the roads in Italy are narrow and twisty. You’ll need to be in good health, feel competent on a bike, and be comfortable with both maneuvering occasional traffic alongside other cyclists. If — for whatever reason — your training plans fall through the cracks, there are always eBikes.

Because we work with a handful of bespoke groups per year and often fill up six months in advance, we suggest reserving early. Planning early also allows us to design your trip with a wider selection of hotels and villas that are often booked first.

Similarly, peak season Guided Rides fill months in advance. Given that these rides are never double-booked, we recommend booking as soon as your itinerary is confirmed.

Before booking, please take a few minutes to review our cancellation policies.

Yes! Absolutely. Beyond the free info on my blog, access tried-and-true Italy cycling advice via my DIY Guide to Lucca, Bespoke Routes & Itinerary, or by booking a ride with me

We can't respond to hundreds of emails offering personalized travel advice, but we gladly do for those who pay to play.

We get a range of abilities and ride requests—anywhere from 30 to 130 km with 600 to 2500 meters of climbing. If you're keen to join rides (at a per-person rate), mark it as an option on your booking form. If we happen to get a similar ride request, we'll let you know.

Bike rentals are available to guided and bespoke clients or groups of at least six. We have both Ultegra mechanical and Di2/eTap electronic lines available. All prices are listed per day up to seven days. Out of respect for our clients, prices are consistent irrespective of your group size. For rentals eight days or more, write us for reduced rates.

Our experiences are all about maximizing time because we value your time as much as we do our own. We exist to make sure that every aspect of your ride or cycling vacation exceeds all expectations because life’s too short for sub-par anything.

Rather than competing on price, we're driven by quality. For that reason, I don't offer discounts of any kind. Your loyalty means the world to us, and in return, we're devoted to delivering the best value money can buy.

My guides and I are known to:

  • genuinely love people
  • be competent and skilled cyclists
  • have a depth of knowledge about the area, sports performance, and the Italian culture
  • give great local recommendations
  • be professional, honest and always on time
  • be detail-oriented
  • speak English and Italian
  • have engaging personalities
  • be generous, encouraging, and caring
  • have a passion for cycling

We specialize in personalized trips and rides.

When you purchase a guided ride, it's your ride. I’ll only ever merge groups with similar interests and abilities because a day out on the bike should be logistically sound and frustration-free.

Our group trips include a maximum of 12 riders, with one guide for every six guests plus a support vehicle.

Our prices include 22% IVA (sales tax in Italy).

Taxes in Italy are high. What’s in it for you? Good (if not newly paved) road surfaces, affordable/accessible train travel, and hundreds of years of preserved history, to name a few.

We know the area, we live the culture and we speak with the people. Our depth of local knowledge and experiences wouldn't be the same without living here.

I pay my team fairly.

Without you as the customer, I would have no business, and the same is true for my team. I believe a fairly-paid team is a motivated team, a motivated team is a happy team, and a happy team makes an impact. Like you, we’re here to leave a mark.

We love what we do and are proudly for profit.

We have a growth mindset and are obsessive about tweaking, tinkering and improving every aspect of what we offer.

After expenses and taxes, profit is the way we support ourselves, our loved ones and the experiences/causes/things we value most. Profit is also how we offer content and insider newsletters, 100% free. And hey, it takes two to tango. No skin in the game means no fun. So come along and dance with us?

Our clients agree it's well worth it.

You as the customer are the life force of my business. I couldn't be more proud of the experiences we share and the results we achieve together. It's why I take great pride in posting them on almost every page of my website.

I accept all major credit cards and bank wires (in USD, GPB, CAD, and AUD).

Luccacyclingclub.com is an SSL certified website (as indicated by the lock icon in your address bar). An SSL certificate provides authentication for a website and enables an encrypted connection.

Purchasing our services with a credit card means your "Billing Information" (credit card number, expiration date, security codes, and similar information) is collected and processed by my third-party payment processor. I do not directly obtain or process any Billing Information.

Based in Lucca, Italy, we're proudly a virtual company except, of course, when bike riding is involved.

When you rent bikes from us, we'll send over all the info you need upon purchase, including a centrally-located pickup address. For guided rides, we'll arrange a meeting spot near you (within 20 km of Lucca).

Super! The best way to contact us is to write [email protected] Include details like dates and bike rental sizes. For Tuscany Bespoke trips, please inquire here. We'll do our best to respond within within two to three business days European Standard Time.

We're striving for tip-top customer care. If you haven't heard back from us, our response might have landed in a spam folder, or for some other reason we didn't get your message. Try either sending it again or calling us instead at (+39) 389 4949 054.

"Your newsletter always makes my day."

- Lucca CC Insider

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