Privacy and Cookie Policy

Last Updated May 2018

Your trust and your privacy are very important to us. We have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of Personal Information. By visiting https://luccacyclingclub.com you are agreeing to the terms of this Privacy and Cookie Policy.

CONTACT DETAILS

Full name of legal entity: Lucca Cycling Club

Email address: alison@luccacyclingclub.com

Postal address: 4001 Old Clayburn Road, Abbotsford, BC

It is important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at alison@luccacyclingclub.com with “Privacy Policy” in the subject line.

Information We Collect, why and how we use your data

“Personal Information” is defined as information about you that is personally identifiable, like your name, billing address, email address, or phone number, and that is not otherwise publicly available. When you visit our website, sign up for our newsletters or purchase a service, you are not anonymous to us.

Customer Data: When you purchase a service, your Personal Information will also be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use. In that case, these third-party services are used for payment processing (payment processors). Your payment data is at no point stored on our servers and we can’t see your payment data. Your payment information is provided directly and securely to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

The payment processors we work with is Stripe: Their Privacy Policy can be viewed at https://stripe.com/ca/privacy

Technical Data: that includes your data of the use of our website such as your IP address, cookie information, amount of time spent on particular pages, details about your browser, length of visit to pages and other technology and devices you use to access our website. The source of this data is through various analytics tracking systems. We use this data to protect our website, deliver relevant content, and measure the effectiveness of our advertising.

Marketing Data: We collect your first name and email address when you opt-in to receive our newsletter on the lawful and legitimate interests of serving you as a consumer and growing our business. We process your data using third parties such as advertising networks such as Facebook, email marking services such as MailChimp, and payment processors such as Stripe.

Visitors may opt-out of our newsletter at any point with the unsubscribe link at the bottom of our emails or by contacting us at alison@luccacyclingclub.com anytime.

Sensitive data

We do not collect any sensitive data about you. Sensitive data refers to personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data processed solely to identify a human being, health-related data, and data concerning a person’s sex life or sexual orientation.

How We Protect Information

We limit access to Personal Information about you to those affiliated who we believe reasonably need to come into contact with that information to provide products or services to you in order to do their jobs.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Unless required by law or to establish or exercise our legal rights or defend against legal claims, we do not rent, sell, or share Personal Information about you with other nonaffiliated companies. Please understand, not all security system is fail-proof. We cannot guarantee that its servers are impenetrable, nor can we promise that your information will not be intercepted as it is being transmitted over the Internet.

How we collect your personal data

We may collect data from you by filling out forms directly on our website or by emailing us. We may also immediately collect data as you visit our website by using cookies. We may also collect your data using third parties such as analytics providers such as Google Analytics, advertising networks such as Facebook, email marketing services such as MailChimp and Optinmonster, and payment processors such as Stripe.

Your legal rights

Under General Data Protection Regulation laws you have rights in relation to your personal data that include the right to request access, correction, erasure, object to processing, request restriction and to withdraw consent as outlined here: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/my-rights/what-are-my-rights_en

You may contact us at alison@luccacyclingclub.com to exercise any of these rights free of charge and we will respond within 1 month of the receipt of the request. We may need to ask for additional information in order to confirm your identity.

Cookies

https://luccacyclingclub.com uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of https://luccacyclingclub.com, for example in relation to the distribution of traffic.

Other types of Cookies or third parties that install Cookies: The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

  • Facebook, Inc ads conversation tracking connects data from the Facebook advertising network with actions performed on https://luccacyclingclub.com. Personal Data collected: Cookies and Usage Data.

  • Optinmonster, LLC is a service for interacting with MailChimp email address management and email marking service. Personal Data collected: Cookies, email address, first name and Usage Data.

How to provide or withdraw consent to the installation of Cookies: You can manage preferences for Cookies directly from within your own browser and prevent – for example – third parties from installing Cookies.

Through browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that may have saved the initial consent for the installation of Cookies by this website. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.